Frame defects.
Powder-coated steel frame: warp, rust, corrosion, finish failure, weld separation. All covered.
§ Warranty
Ten years. Unconditional.
Every Filter4Life ships with an unconditional 10-year warranty against manufacturing defects, frame failure, and microfibre performance loss. If anything fails inside the warranty window, we replace it — no receipt-hunting, no proof of purchase required.
10 yearsUnconditional · transferable · no receipt needed
§ What's covered
If we made it, we stand behind it.
Microfibre sleeve failure.
Tearing, zipper failure, fabric degradation, or measurable drop in MERV-8 filtration efficiency. We send a replacement sleeve.
Performance loss.
If your filter stops performing to MERV-8 spec inside the 10-year window, you get a fresh one.
Transferable.
Sold the condo? The warranty stays with the filter — the new owner is covered through the original 10-year term.
§ How to claim
One email, one photo, replacement on the way.
Email a photo of the issue.
Send it to support@shopfilter4life.ca. A snapshot of the frame, sleeve, or whatever's failing is enough.
We confirm in one business day.
Our team verifies the claim is in-warranty. No paperwork from you.
Replacement ships in 48 hours.
Free shipping anywhere in Canada. We don't even ask for the broken part back.
§ Not covered
The short list.
- Damage from improper installation in a non-residential-spec HVAC system
- Aesthetic wear (the powder-coated finish may dull over time — this doesn't affect performance)
- Damage from cleaning with bleach, solvents, or commercial sanitizers above 60°C