Email us at support@shopfilter4life.ca.
Include your order number. That's the only information we need to start the return.
§ Returns
Three months. No questions.
Filter4Life ships with a full 3-month return window — one complete wash cycle — so you can install it, run it through your HVAC for a quarter, wash it once, and still send it back if it isn't for you.
3 monthsFull return window from delivery date
§ How it works
Three steps, no paperwork.
We send you a prepaid return label.
No printer? We'll mail you one. Drop the filter back in any original-style packaging.
Refund in 5–7 business days.
Back to your original payment method as soon as the filter arrives. No restocking fee, no shipping fee, no questions.
§ The fine print
What's covered.
- Full refund of the purchase price within 3 months of delivery
- Original shipping refunded for returns due to defect or sizing error
- Return shipping covered by us — anywhere in Canada
- Used filters are accepted — we expect you to wash it at least once before deciding
- The frame and all three sleeves must be returned together